Service Channels
Mobile App
Our user-friendly mobile app provides a seamlessexperience for managing your pension account on the go. Check your balance,review transactions, and stay updated with ease. Available on the App Store andGoogle Play Store.
USSD
Dial *1860# from your MTN or Telecel mobile phone to quickly access your pension account details and perform essential transactions without the need for internet.
Web Client Portal
Our secure client portal offers a full suite of features for managing your pension account. Visit cap.axispension.com/crm to access detailed statements, make contributions and monitor your investment performance from the comfort of your home or office.
Live Chat
Have questions or need immediate assistance? Our live chat feature connects you with a customer service representative in real-time to address your queries and provide support. Visit axispension.com and click the live chat pop up.
Email Assistance
Send us an email at aptl@axispension.com for any inquiries or support needs. Our team of pension advisors is ready to assist you with detailed information and personalized help.
Call Center
Call our dedicated customer service lines for direct assistance. Our representatives are available to help you with your pension-related queries and support needs. Dial 0302738555 / 0800001860
WhatsApp Chatbot
Chat with Afrakomah, our WhatsApp chatbot and Ghana’s 1st Digital Pension Advisor, for instant responses to your questions and quick access to your pension account information. Send “Hi” to 0260001860 on Whatsapp.
Mobile App
Our user-friendly mobile app provides a seamlessexperience for managing your pension account on the go. Check your balance,review transactions, and stay updated with ease. Available on the App Store andGoogle Play Store.
USSD
Dial *1860# from your MTN or Telecel mobile phone to quickly access your pension account details and perform essential transactions without the need for internet.
Web Client Portal
Our secure client portal offers a full suite of features for managing your pension account. Visit cap.axispension.com/crm to access detailed statements, make contributions and monitor your investment performance from the comfort of your home or office.
Live Chat
Have questions or need immediate assistance? Our live chat feature connects you with a customer service representative in real-time to address your queries and provide support. Visit axispension.com and click the live chat pop up.
Email Assistance
Send us an email at aptl@axispension.com for any inquiries or support needs. Our team of pension advisors is ready to assist you with detailed information and personalized help.
Call Center
Call our dedicated customer service lines for direct assistance. Our representatives are available to help you with your pension-related queries and support needs. Dial 0302738555 / 0800001860
WhatsApp Chatbot
Chat with Afrakomah, our WhatsApp chatbot and Ghana’s 1st Digital Pension Advisor, for instant responses to your questions and quick access to your pension account information. Send “Hi” to 0260001860 on Whatsapp.
